Sales Policy for JoyPariz

Effective Date: January 3, 2025

At JoyPariz, we are dedicated to providing high-quality products and ensuring a seamless shopping experience for all of our customers. Please take a moment to review our sales policy to understand the terms and conditions under which we operate. By placing an order on JoyPariz.com, you agree to the terms outlined below.

1. Product Availability and Pricing

  • Product Availability: While we strive to ensure all products listed on our website are in stock, availability is subject to change without notice. If an item is out of stock or unavailable, we will notify you and provide options, including alternatives or a refund.

  • Pricing: All prices listed on our website are in USD (U.S. dollars) and are subject to change without prior notice. We reserve the right to correct any pricing errors that may appear on our site.

  • Promotions and Discounts: From time to time, JoyPariz may offer special promotions, discounts, or coupon codes. These offers may be subject to terms and conditions, and some exclusions may apply. Promotions are only valid for the specified period and cannot be applied retroactively to past orders.

2. Ordering Process

  • How to Order: To place an order, simply add the desired items to your shopping cart and proceed to checkout. At checkout, you will be required to enter your billing and shipping information, and review your order details. Once your payment is successfully processed, your order will be confirmed, and you will receive an order confirmation email.

  • Order Confirmation: After completing your purchase, you will receive an order confirmation email containing the details of your order, including items purchased, shipping address, and expected delivery time.

  • Order Modifications: Once an order is confirmed, we begin processing it immediately. If you need to make any changes or cancellations, please contact our customer service team as soon as possible at info@joypariz.com. We can only modify or cancel orders that have not yet been shipped.

3. Payment Methods

We accept the following payment methods for orders placed on JoyPariz.com:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: PayPal payments are accepted for customers who prefer a secure third-party payment method.
  • Gift Cards: Gift cards and store credits may be used during checkout if applicable.

Note: All payments are processed securely through our payment gateway. Your financial information is encrypted to ensure your privacy and safety.

4. Sales Tax

  • Sales Tax: Sales tax will be applied to orders based on the shipping address in accordance with state and local laws. The applicable sales tax will be calculated during checkout and included in the total order amount.

5. Order Processing and Shipping

  • Order Processing: Orders are typically processed within 1-2 business days from the time the order is placed. Please note that orders placed on weekends or holidays will be processed on the next available business day.

  • Shipping Information: We offer a variety of shipping options to suit your needs. Shipping rates are calculated based on the destination and the size of the order. You will be able to choose your preferred shipping method during checkout.

  • Delivery Time: Estimated delivery times depend on the shipping method chosen and the delivery address. Orders are shipped via reputable carriers (such as USPS, UPS, or FedEx), and delivery times typically range from 3-7 business days for domestic orders.

  • International Orders: At this time, we only ship to the United States. We are exploring opportunities to offer international shipping in the future.

6. Order Cancellations

  • Cancellation Requests: You may cancel your order within 24 hours of placing it. To cancel your order, please contact our customer service team immediately at info@joypariz.com. After the order has been processed or shipped, it may no longer be eligible for cancellation, and you would need to follow our returns process.

7. Returns and Refunds

  • Return Eligibility: Please refer to our Refund and Returns Policy for full details on our return and refund process. Returns are generally accepted within 30 days of purchase, provided the items are in their original, unused condition.

  • Refund Process: Refunds are processed after the returned product is inspected, and the refund will be credited to your original payment method. Please refer to our Refund and Returns Policy for further details.

8. Customer Support

If you have any questions about your order, products, or need assistance with any part of your shopping experience, our customer support team is here to help!

  • Email: info@joypariz.com
  • Phone: (423) 442-4481
  • Address: 668 Old Athens Rd, Madisonville, Tennessee, USA

JoyPariz is committed to providing excellent customer service, and we strive to make your shopping experience as enjoyable as possible. If you have any questions or concerns regarding our sales policy, please feel free to contact us.

Thank you for choosing JoyPariz!